Frequently Asked Questions

Frequently Asked Questions

Check our FAQs below – we hope they will answer about 95% of your questions. If you did not find the answer in the FAQs, please use the Contact Us enquiry form to submit a question to our staff. We will get back to you as quickly as possible.

Questions

The Şanlıurfa Pass gives you free entry to Göbeklitepe and the top museums in Sanliurfa, plus an Urfa Kart that allows you a limited number of free trips on the Şanlıurfa city bus network. Each Şanlıurfa Pass also comes with a free brochure detailing partner attractions and services as well as a visitor map to help you get around.
If you order the Şanlıurfa Pass now through this site then you are guaranteed to have the pass available for collection at our office in downtown Şanlıurfa after you arrive. And because you don’t pay until you collect your pass you can rest assured.
We guarantee 10% discount off the total ticket price of entry to the Şanlıurfa Archaeology Museum, Haleplibahce Mosaic Museum and Göbeklitepe World Heritage Site. Visit the What You Get page to see the savings to be made.
The Şanlıurfa Pass gives free access to the Şanlıurfa Archaeology Museum, Haleplibahce Mosaic Museum and Göbeklitepe World Heritage Site. Visit the Şanlıurfa Attractions page to find out more.
With the general exception of Mondays, the majority of attractions included on Şanlıurfa Pass are open all year round as well as some official Turkish public holidays. As opening hours are at the discretion of the operators, we recommend you contact individual attractions directly if you wish to confirm business hours on a specific date or time. ŞTDC is not liable to providing customers with a refund of the purchase price of their Şanlıurfa Pass should an attraction not be open at their date or time of visit.
You can only visit each attraction included on the Şanlıurfa Pass once. Repeat entry is not allowed.
At present the Şanlıurfa Pass can only be bought and collected at the Şanlıurfa Tourism Development Corporation office in downtown Şanlıurfa. In time we will offer an online payment and delivery service.
Pay and collect your Şanlıurfa Pass at our office in downtown Şanlıurfa. We are located in the Şanlıurfa Tourism Development Corporation office, Floor 3, Barutçu Han, Old Bazaar, Şanlıurfa.
Unfortunately not. The Şanlıurfa Pass has been specially created to help visitors save both time and money through the use of product. Learn more about the savings you can make with the Şanlıurfa Pass at the What You Get page.
The UrfaKart is an electronic travelcard designed to facilitate journeys across Şanlıurfa using the extensive public bus transport network. The UrfaKart comes pre-charged with a return trip on the Havash bus to/from the Şanlıurfa GAP Airport to the city centre and four trips within the city centre within a 15 day period and can be used at any time of day, any day of the week. The card is activated when inserted into validation machines on the buses, by bus drivers and conductors.
Yes. The UrfaKart that is part of the Şanlıurfa Pass bundle includes a return trip from the Şanlıurfa GAP Airport to the city centre on the on the Havash bus (beside the Nevali Hotel).
The Şanlıurfa Pass is owned and managed by the Şanlıurfa Tourism Development Corporation, a public-private partnership that represents all the key tourism sector stakeholders in Şanlıurfa.